Express Clothing

I have decided to close my express.com account due to many mistakes and unanswered calls. The credit card company connected with express is the comenity bank.

This business is not a liable company in terms of refunds and account changes.

I called the company to dispute a $27 late fee and eventually they credited $15 part of the fee. After numerous phone calls one of the managers credited the rest of the late fee $12 which went directly into my bank account. After closing my account I received a $12 charge when I received with my statement. I guess I was charged after I closed my account.I did not think they are able to close an account with a balance or charge a card after closing it?

For over the last two weeks Ive been trying to get in touch with a customer service representative without any luck. The bill is due in a few days and I cannot make a phone call or make a payment or get online because my account has been closed. Also nobody picks up the phone. This is the worst business I had to deal with in my life so far.

If you do not want headaches please dont sign up with express.com

No questions for why such a low number of happy customers who reviewed this company. After my experience with express.com and comenity bank I suggest to customers to shop at the different companies not Express.

They will have better customer service, better deals, and better merchandise selection.

Comenity bank takes advantage of customers money and eats their free time. It is a waste of time trying to contact this unreliable and unprofessional bank.

I came to the store to shop and return a item. While shopping I asked associates about sale/clearance racks.

I was told that the CEO/CO had just remodel stores and he didn't want clearance in the store because it didn't look good in the store. I said wow, that sounds like greed, that he's only worried about making his money back for the remodeling, and giving customers option of clearance/sale items on a frequent basis is not important. I wonder how customers or credit card holders would feel about that.

I'm not sure if I want to be a continued credit card holder or shop at the Northpark mall. Thank you, Tina Dorm

I am 44 years old I've worked in a lot of places and express I used to love their clothes I loved the Express at the mall when I was a teenager so I thought why not get a job there you know they promised me a certain amount of pay after the first of the year all the overtime I can get till January. Now keep in mind this whole time my manager is probably 30 years old and I'm 44 there were assistant manager lead sales kid and two associates for a big outlet store.

. I just want the public to know that Express is a horrible place to work I still love their clothes and will probably no I won't be shopping there but I just don't want this to happen to anybody else so maybe this will help the future of Express and there won't be such a toxic environment and they'll be more considerate of people's disabilities and pay them accordingly and tell the truth I told the truth and look I got fired over the phone.