I ordered a gift card for my daughters birthday. I have been through *** and back trying to get them to produce it!
I was to receive it today, called them again and it hadn't even left the building, they don't know why. Called for the 3rd time, spose to convert it to an e-card.......nothing! Called for the 4th time and said to wait 24 hours to check on it. WTF???
I just want away from them! This is the worst customer service (If you can call it that) I have ever experienced and needless to say I will stay far far away from them, they are the WORST!
Product or Service Mentioned: Express Customer Care.
Reason of review: Problem with delivery.
Monetary Loss: $150.
Preferred solution: Deliver product or service ordered.